Giselle Q.

Dedicated Medical Virtual Assistant with over 3 years of experience supporting healthcare providers in patient coordination, appointment scheduling, referral management, insurance verification, and case management. Proficient in EMR systems including eClinicalWorks (eCW), Care Tracker, AthenaOne, and Klara, with strong knowledge of HIPAA compliance and patient communication. Skilled in handling referrals, chronic care management, transition of care follow-ups, and ensuring accurate documentation while delivering compassionate and efficient virtual healthcare support.